Privacy Policy

Effective Date: September 16, 2026
Last Updated: September 16, 2026

Yanel Naturals (“Yanel Naturals,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit YanelNaturals.com, create an account, place an order, or otherwise interact with our online store.

We believe in collecting only the information reasonably necessary to operate our store, process and fulfill orders, maintain customer accounts, provide customer service, and meet our legal obligations.

Information We Collect

Information You Provide to Us

When you create an account, place an order, or contact us regarding an order, we may collect information such as:

  • Your name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account username and login credentials

  • Products purchased and order history

  • Order notes or other information you choose to provide

  • Payment method and transaction information

We use this information only as reasonably necessary to provide our products and services, maintain your account, and process your orders.

Payment Information

Payments made through YanelNaturals.com are processed by third-party payment processors, including Square and PayPal.

When you make a payment, your payment provider may collect information such as your payment card details, PayPal account information, billing information, device information, and transaction details.

Yanel Naturals does not intentionally store complete credit or debit card numbers on YanelNaturals.com. Payment information is processed by the payment provider you select and is subject to that provider’s own privacy and security practices.

We may receive information from Square or PayPal that is necessary to confirm and manage your transaction, such as your name, billing or shipping information, transaction identifier, payment status, and payment method.

Please review Square’s and PayPal’s respective privacy notices for information about how they handle information provided directly to them.

How We Use Your Information

We may use the information we collect to:

  • Process, fulfill, and deliver your orders

  • Create and maintain your customer account

  • Send order confirmations, receipts, shipping updates, and other transactional communications

  • Respond to questions about your account or orders

  • Process returns, refunds, disputes, or customer service requests

  • Calculate shipping and applicable taxes

  • Process payments and help prevent fraudulent transactions

  • Maintain the security and operation of our website

  • Keep records required for accounting, tax, legal, or regulatory purposes

  • Enforce our website policies and protect our legal rights

We do not use customer information for third-party behavioral advertising or remarketing.

Cookies and Essential Website Technology

YanelNaturals.com uses WooCommerce and may use cookies or similar technologies that are necessary for the operation of the online store.

These technologies may be used to:

  • Keep products in your shopping cart

  • Maintain your login session

  • Remember information during checkout

  • Operate customer account features

  • Help calculate shipping or taxes

  • Protect the website and checkout process against fraud or unauthorized activity

Our website and service providers may also process limited technical information, such as your IP address, browser or device information, when necessary to operate and secure the website.

We do not use cookies for remarketing or cross-site behavioral advertising.

Blocking necessary cookies through your browser may prevent certain features of the store, including the shopping cart, customer account, or checkout, from working properly.

How We Share Information

We do not sell or rent your personal information.

We may share information only when reasonably necessary to operate our business or fulfill your order, including with:

  • Square, when you select a Square-supported payment method

  • PayPal, when you select PayPal or a PayPal-supported payment method

  • Website hosting and technical service providers necessary to operate YanelNaturals.com

  • Shipping or delivery providers when necessary to deliver your order

  • Service providers used to send order confirmations and other transactional communications

  • Professional advisers or service providers when reasonably necessary for accounting, tax, security, fraud prevention, or legal purposes

We may also disclose information when required by law, court order, legal process, or government request, or when reasonably necessary to protect Yanel Naturals, our customers, or others from fraud, security threats, or unlawful activity.

No Sale of Personal Information or Remarketing

Yanel Naturals does not sell customer personal information.

We do not use customer information for remarketing or cross-context behavioral advertising, and we do not use HubSpot for customer tracking or marketing automation.

If our practices change in the future, we will update this Privacy Policy as appropriate.

Customer Accounts

If you create an account on YanelNaturals.com, we retain information associated with your account so that you can access your order history and use account-related features.

You may request that we update or delete your customer account by contacting us using the information below.

Certain information associated with completed transactions may need to be retained even after an account is deleted when required for accounting, tax, fraud prevention, dispute resolution, or other legal purposes.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining customer accounts, providing customer support, maintaining appropriate business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.

Different categories of information may be retained for different periods depending on the purpose for which the information is maintained.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it.

Your Privacy Choices

You may contact us to request that we:

  • Provide information about personal information associated with your customer account

  • Correct inaccurate account information

  • Update your contact information

  • Delete your customer account

  • Delete certain personal information where applicable

Some information may not be eligible for deletion when we are required or permitted to retain it for legal, tax, accounting, fraud prevention, security, dispute resolution, or other legitimate business purposes.

Depending on where you live, applicable privacy laws may provide additional rights regarding your personal information. We will respond to qualifying requests as required by applicable law.

Children’s Privacy

YanelNaturals.com is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information online from children under 13. If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.

Payments are processed through third-party payment processors such as Square and PayPal rather than being stored directly by Yanel Naturals.

Although we take reasonable measures to protect personal information, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to or integrate services provided by third parties, including Square and PayPal.

These companies operate under their own privacy policies and terms. Yanel Naturals is not responsible for the independent privacy practices of third-party websites or services.

We encourage you to review the privacy policy of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the website when appropriate.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Yanel Naturals
Illinois, United States

Website: YanelNaturals.com